Data Policy

Effective Date: January 1, 2025

CONINCO is committed to protecting and respecting your privacy. This Data Privacy Statement explains how we collect, use, protect, disclose your personal information, and the rights you have during this process. Please read this statement carefully to understand how we handle your information when you use our services and visit our website.

1. Information We Collect

The personal information we collect and process includes, but is not limited to:

• Personal Identifiable Information: such as name, email address, phone number, etc.
• Transaction Information: such as purchase records, payment details, billing address, etc.
• Website Usage Data: such as the date, time, browsing content, and actions taken while visiting our website.
• Other Information: such as feedback and opinions provided by you through customer service, surveys, or other means.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our products and services.
• To communicate with you, including sending notifications about your orders, transactions, and account.
• To provide customized advertising and marketing information based on your interests (only with your consent).
• To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

CONINCO takes appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification, and destruction. We use encryption technology, access controls, and data security tools to safeguard your privacy.

4. Data Sharing and Disclosure

We are committed to not selling or sharing your personal information with third parties without your consent, except in the following cases:

• When required to comply with laws, regulations, or governmental requests.
• When necessary to provide our services to you through service providers, partners, or distributors.
• When required to disclose information to our partners with your consent.

5. Your Rights

Depending on the laws of your region, you may have the following rights:

• To access your personal data and request that we update or delete it.
• To object to how we use your data.
• To request that we restrict certain uses of your personal data.
• To withdraw any previously given consent.

If you wish to exercise any of the above rights or have any privacy-related concerns, please contact our privacy protection team (contact details below).

6. Updates to the Privacy Policy

We may periodically update this Data Privacy Statement to comply with applicable laws and regulations or to reflect changes in how we process information. When there are updates, we will post the revised privacy statement on our website and indicate the update date.

7. Contact Us

If you have any questions regarding this privacy statement or wish to exercise your privacy rights, please contact us via the following:

CONINCO International Limited. Marketing Department
Email: sales@coninco.com.hk
Phone: +852 28662289
Address: Room 409, 4/F Kwai Cheong Centre, 50 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong